Privacy Policy
As the operator of this website, simus systems takes the protection of your personal data very seriously. We treat your personal data confidentially. Users of the website https://www.simus-systems.com are provided with information about the type, scope and purpose of the collection and use of their data in this privacy policy.
The legal framework for data protection is provided by the Federal Data Protection Act (BDSG), the Telemedia Act (TMG) and Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest in data collection arises from the following reasons:
- Ensuring a smooth connection to the website,
- Ensuring a comfortable use of our website,
- evaluating system security and stability and
- for other administrative purposes.
Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.
We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Legal basis
Every processing of your personal data requires a legal basis. This section explains which legal bases are used in this privacy policy and under which conditions they apply.
| Prerequisite | Legal basis |
| If you have consented to data processing: | Art. 6 para. 1 lit. a GDPR |
| If you have consented to data processing and special categories of data are affected (e.g. political opinion, ethnic origin, see Art. 9 para. 1 GDPR): | Art. 9 para. 2 lit. a GDPR |
| If you have consented to the transfer of personal data to third countries: | Art. 49 para. 1 lit. a GDPR |
| If you have consented to the storage of cookies or access to information on your terminal device: | Additionally art. 25 para. 1 TTDSG |
| If we need your data to fulfill the contract or to carry out pre-contractual measures: | Art. 6 para. 1 lit. b GDPR |
| If we are legally obliged to process your data: | Art. 6 para. 1 lit. c GDPR |
| If we have a legitimate interest in processing your data: | Art. 6 para. 1 lit. f GDPR |
Note on the responsible party
The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.). The responsible party for data processing on this website is:
simus systems GmbH
Siemensallee 84
76187 Karlsruhe
Germany
Contact data protection officer
simus systems GmbH
Tel.: +49 (721) 83 08 43 – 0
Data minimization and storage duration
In accordance with the principles of data avoidance and data economy, we only store personal data for as long as is necessary or prescribed by law (statutory retention period). If the purpose of the information collected no longer applies or if the storage period ends, we block or delete the data.
Data security
When you visit our website, we use the widely used SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
Objection to advertising e-mails
We are required to publish certain contact details as part of the legal notice obligation. We expressly object to the use of this contact data for sending advertising and information material if we have not explicitly requested it.
As the operator of this website, we reserve the right to take legal action if unsolicited advertising information is sent to us.
Your rights to information, rectification, blocking, erasure and objection
You have the right to request information free of charge about the personal data stored by us and/or to request that it be corrected, blocked or erased. Exceptions: Data storage is required for business transactions or the data is subject to statutory retention obligations.
In order to be able to take a data lock into account at any time, it is necessary to keep the data in a lock file for control purposes. If there is no statutory archiving obligation, you can also request the erasure of the data. Otherwise, we will block the data if you so wish.
You have the right:
- to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
- in accordance with Art. 16 GDPR, to demand the immediate correction of incorrect or incomplete personal data stored by us
- in accordance with Art. 17 GDPR, to demand the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims
- in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR;
- in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller
- in accordance with Art. 7 para. 3 GDPR, to revoke your consent to us at any time. As a result, we may no longer continue the data processing that was based on this consent in the future and
- to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace for this purpose.
If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.
For these purposes, please contact our data protection officer at:
Collection of general information
Each time this website is accessed, information is automatically collected by us or the web space provider. This information, also known as server log files, is of a general nature and does not allow any conclusions to be drawn about your person.
The information collected includes Name of the website, file, date, data volume, web browser and web browser version, operating system, the domain name of your Internet provider, the so-called referrer URL (the page from which you accessed our website) and the IP address.
Without this data, it would not be technically possible to deliver and display the content of the website correctly. In this respect, the collection of data is absolutely necessary. We also use the anonymous information for statistical purposes. It helps us to optimize our offer and technology. We also reserve the right to check the log files retrospectively if we suspect illegal use of our website.
Hosting
We host the content of our website at RAIDBOXES GmbH, Hafenstr. 32, 48151 Münster, Germany (hereinafter RAIDBOXES). When you visit our website, RAIDBOXES collects various log files including your IP addresses. Details can be found in the RAIDBOXES privacy policy: https://raidboxes.io/legal/privacy/.
The use of RAIDBOXES is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in displaying our website as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and Art. 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. for device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Newsletter with CleverReach
We use CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Schafjückenweg 2, 26180 Rastede, Germany (hereinafter referred to as “CleverReach”). CleverReach is a service with which the newsletter dispatch can be organized and analyzed. If you register for our newsletter, the data you enter (e.g. email address) will be stored on CleverReach’s servers in Germany or Ireland. Our newsletters sent with CleverReach enable us to analyze the behavior of newsletter recipients. Among other things, we can analyze how many recipients have opened the newsletter message and how often which link in the newsletter was clicked on. Conversion tracking can also be used to analyze whether a predefined action (e.g. downloading a PDF on this website) has taken place after clicking on the link in the newsletter. Further information on data analysis by CleverReach newsletters can be found at: https://www.cleverreach.com/en-de/newsletter-tool/newsletter-reporting/
The data processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
If you do not want CleverReach to analyze your data, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message. Your data for your newsletter subscription will remain with us or with the newsletter service provider until you instruct us to unsubscribe. Your data will then be deleted from the newsletter distribution list. Data stored by us for other purposes remains unaffected by this.
If you unsubscribe from the newsletter, your e-mail address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest. For more information, please refer to CleverReach’s privacy policy at: https://www.cleverreach.com/en-de/privacy-policy/
We have concluded a data processing agreement (DPA) with Cleverreach. This is a contract prescribed by data protection law, which ensures that Cleverreach only processes the personal data of our website visitors in accordance with our specifications and in compliance with the GDPR.
Contact form
If you contact us via the online form or by e-mail, we will store the information you provide in order to answer your inquiry and ask any follow-up questions. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
We store this data until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Online applications
If you send us an application by email, we collect and process the personal data you provide for the purpose of handling the application process. The legal basis for the use is Art. 6 para. 1 sentence 1 lit. a and lit. b GDPR.
If an employment contract is concluded with you, we will store the transmitted data for the purpose of processing the employment relationship in compliance with the statutory provisions. If an employment contract is not concluded, the application documents will be deleted after the rejection is sent, provided that no other legitimate interests of the controller conflict with deletion. Other legitimate interest in this sense is, for example, a burden of proof in proceedings under the Act of equal treatment (Allgemeines Gleichbehandlungsgesetz AGG).
Cookies
This website uses so-called cookies. These are text files that are stored on your computer by the server. They contain information about the browser, the IP address, the operating system and the Internet connection. We do not pass this data on to third parties or link it to personal data without your consent.
Cookies fulfill two main tasks. They help us to make it easier for you to navigate through our website and enable the website to be displayed correctly. They cannot be used to introduce viruses or start programs.
The data processed by cookies is required for the purposes mentioned to protect our legitimate interests and those of third parties in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
Users have the option of accessing our website without cookies. To do this, the corresponding settings must be changed in the browser. Please use the help function of your browser to find out how to deactivate cookies. However, we would like to point out that this may impair some of the functions of this website and limit the ease of use. The sites http://www.aboutads.info/choices/ (USA) and http://www.youronlinechoices.com/uk/your-ad-choices/ (Europe) allow you to manage your online ad coockies.
We use the “Real Cookie Banner” consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. Details on how “Real Cookie Banner” works can be found at https://devowl.io/knowledge-base/real-cookie-banner-data-processing/.
The legal basis for the processing of personal data in this context is Art. 6 para. 1 lit. c GDPR and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.
Integration of third-party services and content
Our offer sometimes includes content and services from other providers. These are, for example, maps provided by Google Maps, videos from YouTube and graphics and images from other websites. In order for this data to be accessed and displayed in the user’s browser, the transmission of the IP address is mandatory. The providers (hereinafter referred to as “third-party providers”) therefore perceive the IP address of the respective user.
Even if we endeavor to only use third-party providers who only need the IP address to be able to deliver content, we have no influence on whether the IP address may be stored. In this case, this process is used for statistical purposes, among other things. If we are aware that the IP address is stored, we will inform our users accordingly.
Google Maps
This site uses the map service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. If Google Maps is activated, Google may use Google Fonts for the purpose of uniform display of fonts. When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and Art. 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
You can find more information on the handling of user data in Google’s privacy policy: https://policies.google.com/privacy?hl=en.
Use of Google Analytics
The tracking measures listed below and used by us are carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR.
This website uses Google Analytics, a web analysis service of Google Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. The data sent by us and linked to cookies, user identifiers (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data that has reached the end of its retention period is automatically deleted once a month.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Google Analytics Opt-out Browser Add-on.
Further information on terms of use and data protection can be found at https://marketingplatform.google.com/about/analytics/terms/us/ or at https://policies.google.com/privacy?hl=en&gl=en.
Google Ads
This website uses the online advertising program “Google Ads” and, as part of this, conversion tracking. Google Ads places a cookie on your computer if you have reached our website via a Google ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked via the websites of Ads customers.
The cookies tell us the total number of users who clicked on our ad and were redirected to a page with a conversion tracking tag. However, we do not receive any information with which users can be personally identified.
You can find more detailed information about the types of cookies used at https://policies.google.com/technologies/cookies?hl=en#types-of-cookies
If you do not wish to participate in the tracking process, you can easily deactivate the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics. You can find out more about this in Google’s privacy policy at https://policies.google.com/privacy?hl=en
YouTube in enhanced data protection mode
Our website embeds videos from the YouTube website. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in connection with the “Enhanced Privacy Mode” function in order to be able to show you videos. According to YouTube, the “extended data protection mode” function means that the data described in more detail below is only transmitted to the YouTube server when you actually start a video.
This connection is necessary in order to be able to display the respective video on our website via your Internet browser. In the course of this, YouTube will at least record and process your IP address, the date and time and the website you have visited. In addition, a connection to Google’s “DoubleClick” advertising network is established.
If you are logged in to YouTube at the same time, YouTube will assign the connection information to your YouTube account. If you wish to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account.
After the start of a YouTube video, further data processing operations may be triggered over which we have no influence.
The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and Art. 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Further information about data protection at YouTube can be found in their privacy policy at https://policies.google.com/privacy?hl=en.
Webinars with GoToWebinar
A webinar is comparable to a presentation and takes place via the Internet with the support of computer/software. You can take part in a webinar if you have previously registered via https://register.gotowebinar.com. The following data is requested for this purpose: first name, surname, e-mail address, company name, location (optional), position (optional). This data is used by simus systems to process the webinar and possibly to contact you during the webinar.
simus systems uses the GoToWebinar software solution from GoTo Inc. to conduct webinars over the Internet. GoTo Inc. is the data controller for the provision of this service and the associated data processing. You can find GoTo‘s privacy policy here: https://www.goto.com/company/legal/privacy
Statistical data is transmitted to simus systems during and after the webinar. If you take part in a webinar, ask or answer a question during the webinar, in addition to your registration data, we receive information about the duration of participation, interest in the webinar, the question asked or answer for further customer support. An encrypted connection is established between you and the organizer of the webinar. The audio or video information transmitted during this session will be recorded.
You can end the session at any time by simply closing the browser window or closing the program or app. If the moderator ends the session, your participation in the session will also end automatically.
Payment service provider Novalnet for costing24
We work together with the service provider Novalnet AG to manage payment transactions. The processing of your data is carried out independently by Novalnet AG in a form that is embedded in our website at https://costing24.com.
For your convenience, we transfer individual personal data (title, first name, surname, company and e-mail address) to Novalnet AG for automatic completion of this form. The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. You can find more information on data protection at Novalnet AG at https://www.novalnet.com/privacy-policy/.
The customer data collected will be deleted after completion of the order or termination of the business relationship and expiry of any existing statutory retention periods. Statutory retention periods remain unaffected.
Modification of our data privacy policy
In order to ensure that our privacy policy always complies with current legal requirements, we reserve the right to make changes at any time. This also applies in the event that our policy must be adapted due to changes in our service portfolio. The new policy will take effect on your next visit to our website.
As of 20.02.2024